About Me

about me

Today’s marketplace is saturated, making it challenging to find ways to stand out from the crowd. One way to catapult your company to the forefront and build brand loyalty is through superior customer service & engagement. The product or service you sell might be available elsewhere but if you stop focusing on “just making the sale“ and focus on building a relationship, the sales will come. Making people feel like you truly care about them,  will increase your brand’s loyalty and sales.

I have spent the last 35+ years spreading what I have learned in customer service to a few, select retail & hospitality companies but I knew I wanted to make this a global movement.

That’s what inspired me to launch Tacey Atkinson: Customers First.

 I graduated from Food & Beverage Management at the top of my class and some of the companies I went on to work with were: Pizza Hut, McDonald's, Build-A-Bear, Great Wolf Lodge and Brock University. 

The best investment you can make in your company is by investing in your people.

I will show you how to add the “World-Class Customer Experience” stamp to your organization!

Customers First. Customer Service Excellence. Today, Tomorrow, Always!

Tacey Atkinson Black


I believe that we, as citizens of this planet, have a responsibility to preserve it and reverse the damage that we humans have created. We need to clean the oceans & save the Boreal Forests, for without them, we too, will cease to exist.

Each of us can make a difference, even in small ways, so a portion of my personal time and/or income will go towards the following to do my part in the current conservation efforts.

boreal songbird
ocean conservancy

Be the change you wish to see in the world...
- Mahatma Gandhi