Improve Customer Experience to Increase Sales and Lower Employee Attrition
Tacey improves customer experience to increase sales and lower employee attrition through the creation of customer-centric cultures.
Training Your Team to Curate Magical Customer Experiences
Train your team to become MagicMakers through customer service excellence, impressing and influencing your customers, resulting in repeat business and long-term loyalty.
Tacey's Customer-Centric Services
Let's Create magic
We are all in the Customer Experience business. Let's make it magical.
Engaging in Customer-Centric Conversations
You are Never Too Old to Chase your Dreams!
You are Never Too Old to Chase your Dreams! As children, we think we can do anything, achieve anything, and be anything. When does that …
Show Your Team Love Everyday!
You don’t need a day on a calendar to show your team love or appreciation. They trudge through the mundane day-to-day tasks that bring you …
What people are saying...
Tacey’s knowledge of the retail market is outstanding. Our school is richer for having her even for a limited time. If you’re looking for “good”, then Tacey isn’t for you. If you’d prefer a lightning rod of brand spirit, product knowledge, selfless dedication and customer service, then you’ve got the right woman with her.
Tacey was amazing. She taught us how to do reports to become more efficient, how to best calculate margins while meeting and exceeding ROI’s with unique strategies that also kept our vendors accountable. Her ability to address and resolve complaints, her enthusiasm and dedication were all essential in leading our team to continued success.
I feel strongly that welcoming Tacey’s passion, collegiality and self-motivation would be a benefit to your teams success. She has facilitated product roll-outs, while consistently responding to inquiries in a timely manner and was always professional, courteous and kind.