Services
Collaborate with Tacey to Create Magical Customer Experiences
Strategic Planning
Through Customer Service Audits and Customer Journey Mapping, Tacey will audit your current customer experience, then collaborate, customize and create a Magical Customer Experience to increase sales and lower employee attrition.
Training Programs
Utilizing Tacey’s Leadership CAKE™ Training Program, leaders will be inspired to create a Magical Culture of empowerment & relationship building to drive productivity, engagement and change.
Customer-Facing Teams will leave their CAKE™ training program with practical tools to build relationships with your customers and create Magical Customer Experiences.
Speaking Engagements
Whether IN-PERSON or VIRTUALLY, Tacey delivers interactive workshops or keynote messages. Tacey’s enthusiasm & energy will inspire and ignite your team into action that will transform both themselves and your business.
Here’s a Taste of some of Tacey’s Topics
- Become MagicMakers
- Live in the WOW
- Throw CAKE In Their Face