About Tacey

Curating Customer-Centric Cultures to increase customer loyalty and decrease employee attrition.

Background

Tacey’s mission with Customers First is “Curating Customer-Centric Cultures to increase customer loyalty and decrease employee attrition.” She does this through strategic planning, leadership training, customer-facing team training, and speaking engagements.
With over 35 years of management experience in customer service industries, Customer’s First CEO Tacey Atkinson has developed her fun and interactive training program, CAKE™, to boost engagement and create lasting brand loyalty.

Tacey’s enthusiasm & energy deliver speaking engagements that are fun and powerful presentations to company teams that will inspire & ignite them into action that will transform themselves and their workplace.

In addition to these services, Tacey also hosts a weekly podcast. The Customer’s First podcast engages in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver magical customer experiences.

Achievements

In addition to these services, Tacey also hosts a weekly podcast. The Customer’s First podcast engages in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver magical customer experiences.

Tacey graduated from Food & Beverage Management and spent over 35 years honing her customer service skills in the retail & hospitality industries. She has worked with companies like Pizza Hut, McDonald’s, Build-A-Bear, Great Wolf Lodge and Brock University.

I believe that we, as citizens of this planet, have a responsibility to preserve it and reverse the damage that we humans have created. We need to clean the oceans & save the Boreal Forests, for without them, we too, will cease to exist.

Each of us can make a difference, even in small ways, so a portion of my personal time and/or income will go towards the following to do my part in the current conservation efforts.

Tacey Atkinson Signature
" Be the change you wish to see in the world... "
Mahatma Ghandi
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