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Why Brands Should Consider the Timeless Appeal of 1950’s Customer Experience Standards
During the 1950s, the world of customer experience underwent a significant transformation. Businesses began to prioritize delivering exceptional customer service, and the customer was at …
Creating Customer Experience Metrics and Dashboards
When creating a successful customer experience, measuring and tracking your progress is essential. Customer experience metrics and dashboards can help you identify areas for improvement, …
Listening To Your Customers
Creating a successful business means listening to your customers and understanding their needs. Understanding and responding to your customers’ feedback can create a better product, …
How Poor Employee Morale Impacts Customer Service
Poor customer service can significantly impact employee morale in any business. Employees are often the ones on the front line when it comes to dealing …
You are Never Too Old to Chase your Dreams!
You are Never Too Old to Chase your Dreams! As children, we think we can do anything, achieve anything, and be anything. When does that …
Show Your Team Love Everyday!
You don’t need a day on a calendar to show your team love or appreciation. They trudge through the mundane day-to-day tasks that bring you …