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Podcast
The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Intentional Culture Creation with Jaime Raul Zepeda
On this episode of the Customers First Podcast, I engage in a deeply insightful conversation with Jaime Raul Zepeda, a Workplace Culture Architect and Executive ...
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Communicating Throughout Disputes with Joshua Hart
On this episode of the Customers First Podcast, I had the privilege of speaking with Joshua Hart, an expert in conflict management and communication training. ...
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Integrity in Leadership with Jim Carlough
On this episode of the Customers First Podcast, we delve into leadership with Jim Carlough, an accomplished business strategist and author of “The Six Pillars ...
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Creating Joyful Moments with Mark Shaw
On this episode, we chat with Mark Shaw, a customer experience expert with a rich background in enhancing interactions across sectors like theme parks and ...
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Meaningful Connections Matter with Danny Snow
On this episode of the Customers First Podcast, I speak with Danny Snow, a renowned customer service expert deeply rooted in the Disney tradition of ...
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Building a Learning Culture with Damon Lembi
On this episode of the Customers First Podcast, we welcome Damon Lembi, a seasoned leader in the learning and development space, as we delve into ...
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Image is More Than What You See with Katherine Lazaruk
On this episode of the Customers First Podcast, I engage in a transformative conversation with Katherine Lazaruk, an internationally certified image consultant and leadership coach. ...
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The Magic of Customer-Centric Cultures with Diane Yarborough
On this episode of the Customers First Podcast, I speak with Diane Yarborough, the driving force behind Castaway & Company. We delve into the transformative ...
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Inclusion Builds Cultures of Innovation with Dephia Howze
On this episode of the Customers First Podcast, I had the privilege of engaging with Delphia Howes, an esteemed leader in human resources, diversity, and ...
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