Join the conversation
Podcast
The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Positive Employee Experiences Create Positive Customer Experiences with Samantha Irwin
On this episode of the Customer’s First Podcast, we dive deep into the world of customer experience with the returning guest, Samantha Irwin, a renowned ...
Listen →
Putting Human Back in Human Resources with Karen Evers
On this episode of the Customers First Podcast, we’re joined by Karen Evers, the founder of HumanSmarts, a transformative human resources consultancy focused on revitalizing ...
Listen →
Leading Honestly with Clint Rusch
On this episode of the Customer’s First Podcast, host Tacey Atkinson welcomes Clint Rush, a multifaceted leader with an impressive background, including an award-winning executive, ...
Listen →
You Can’t Afford NOT to Focus on Customer Experience
On this solo episode of the Customer’s First Podcast, I delve into a troubling sentiment that has emerged frequently in conversations with C-suite executives: the ...
Listen →
Vault Episode: The Power of Good Communication with Angie Robinson
In Today’s Episode from the Vault: Join Tacey and her special guest, Certified Life Coach & Talent Development Expert and Customers First Regular, Angie Robinson. ...
Listen →
Tacey Opens the Customers First Mailbag to Answer YOUR Questions
On this episode of the Customer’s First Podcast, I, Your Chief MagicMaker, delve deep into the essence of customer experience and its profound importance in ...
Listen →
Vault Episode: 10 Principles for Building & Sustaining a Culture of Excellence: with Kyle McDowell
You’ve asked for It, so here it is: Vault Episode 141 with Author, Speaker & Leadership Coach Kyle McDowell. Kyle is widely known for his ...
Listen →
Captivate Your Customers with Special Guest Jose Ganem
On this episode of the Customer’s First Podcast, I am joined by Jose Ganem, a brand strategist and owner of Round Branding. We explore the ...
Listen →
Becoming a True Leader in the Face of Difficult People Problems with Brenda Neckvatal
On this episode of the Customer’s First Podcast, we dive deep into the complexities of leadership with Brenda Neckvatal, a two-time best-selling author, award-winning HR ...
Listen →