Join the conversation
Podcast
The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Brand Relaunches, Refreshes and How It’s More Than Your Logo. With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans
Brand Relaunches, Refreshes and How It’s More Than Your Logo. With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans Tacey and Keith talk …
Exciting Announcements about Customers First, You’ll want to mark Jan. 22nd, 2023 on Your Calendar!
The last couple of years have brought about some amazing changes for all of us. Customers First has as well. “I recently relocated to the …
Creating Your Word Story
Join Tacey and her Special Guest, Facilitator & Certified Life Coach for Leaders, Angie Robinson. Today’s Topic: Creating Your Word Story. Angie and I discuss …
The Importance of Excellence in Customer Service with Special Guest Hank Ebeling
Today’s Topic: The Importance of Excellence in Customer Service. There is so much competition out there today; the one thing that they can’t replicate is …
Everyone’s Primary Job IS Customer Service. With Special Guest Keith Lee
Today’s Topic: Everyone’s Primary Job IS Customer Service. Timestamp: 00:50: Keith’s Story Timestamp: 05:02: Why do most companies Struggle with Customer Service? Timestamp: 21:09: Customer …
Creating Super Fans with Special Guest Brittany Hodak
Today’s Topic: Creating Super Fans. Timestamp: 01:05: Brittany’s Story Timestamp: 07:18: Why We Need Super Fans Timestamp: 15:08: Experience Economy Timestamp: 21:09: Brittany’s Speed Round …
Teaching Google Who We Are What We Do with Special Guest Jason Barnard, “The Brand SERP Guy”
Today’s Topic: Teaching Google Who We Are & What We Do. Timestamp: 01:46: What is Search Optimization and how to best use it. Timestamp: …
Captivating and Transforming Others with Special Guest Peter George
Today’s Topic: Captivating & Transforming Others. Timestamp: 01:01: Peter’s Journey Timestamp: 5:33: Top 5 Secrets for Captivating Your Audience Timestamp: 17:47: Practice like the Pros …
Importance of Change & Evolution in Your Business with Special Guest Crystal Steers, Founder of The Chasing Happiness Empire
Today’s Topic: Importance of Change & Evolution in Your Business. Timestamp: 02:16: Crystal’s Journey Timestamp: 12:19: How the World Around us Changes or Should Change …