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Podcast
The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Customer Experience is Not a Cost Center with Ryan Rael
On this episode, I dive into an enlightening conversation with Ryan Rael, a certified customer experience strategist and founder of Tight Ship CX. We explore ...
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Personalization of Women’s Healthcare with Amita Sharma
On this episode of the Customers First podcast, I engage in a powerful discussion with Amita Sharma, co-founder of NourishDoc, a holistic wellness platform designed ...
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AI and the Customer Experience with Dustin Jensen
On this episode of the Customers First Podcast, I engage in an enlightening conversation with Dustin Jensen, the founder of AIA System, a pioneering venture ...
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The Villain Trap with Chris Gillen
On this episode, I am joined by Chris Gillen, a distinguished leadership advisor, coach, and speaker who has dedicated his career to fostering cultures of ...
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Building Connection in a Noisy World with Amy Kehs
On this episode of the Customers First podcast, I’m joined once again by Amy Kehs, a seasoned brand strategist and communication expert focused on enhancing ...
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3 Keys to Leadership Magic with Angie Robinson
On this episode of the Customers First Podcast, I welcome back Angie Robinson, a valued member of our Customers First family and a leadership development ...
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EVERY Experience can be a Luxury Customer Experience with David Sauers
On this episode of the Customers First podcast, I have the pleasure of speaking with David Sauers, co-founder and CEO of Royal Restrooms, a company ...
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Intentional Culture Creation with Jaime Raul Zepeda
On this episode of the Customers First Podcast, I engage in a deeply insightful conversation with Jaime Raul Zepeda, a Workplace Culture Architect and Executive ...
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Communicating Throughout Disputes with Joshua Hart
On this episode of the Customers First Podcast, I had the privilege of speaking with Joshua Hart, an expert in conflict management and communication training. ...
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