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The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.

Storytelling Must Start on the Inside of Your Company First with special guest Ben Baker

Join Tacey and her special guest, author, podcaster and international speaker, Ben Baker, as they discuss today’s topic: “Storytelling Must Start on the Inside of …

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“Using AI to Enhance Your Employee and Customer Experience,” with special Guest Jeff Sieh

Join Tacey and our special guest, Jeff Sieh. Jeff Sieh is an international speaker and visual marketing consultant specializing in Pinterest, Instagram, and video. He …

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Know Your Numbers, Know Your Business. with Special Guest Mary Ellen Mansfield

Join Tacey and her Special Guest, Mary Ellen Mansfield as they discuss the importance of knowing your financials to know and understand your business. Mary …

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Lean & Agile: Getting Everyone on the Same Train, with Special Guest: Gene Lee

Join Tacey and her Special Guest: Founder of Radar Consulting and Author of Lean & Agile Mastery: Mastering the 5c’s for Customer-Centric Success.   Today’s …

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Feed “Uncle Google” He Wants to Help You. With Special Guest Lauren Gaggioli

Join Tacey and her Special Guest, organic content marketing & SEO expert, Lauren Gaggioli. Today’s topic is Using SEO to “feed Uncle Google” what he …

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Bringing the Social, Back to Social Media, with Special Guest, Katie Brinkley

Join Tacey and her Special Guest, Katie Brinkley, Owner & Social Media Strategist at Next Step Social Communications. Today’s topic is “Bringing the Social, Back …

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Customer Transformation with Special Guest Chris Hood

Join Tacey and her Special Guest, Chris Hood, author of “Customer Transformation” and digital strategist, has over 35 years of experience in online development. He …

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“Are You Prioritizing the Customer?” with Special Guest, Bryan Clayton

Join Tacey and her Special Guest, Author, Speaker, Co-Founder & CEO of GreenPal, Bryan Clayton. Today’s topic is “Are You Prioritizing the Customer?” Bryan discusses …

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“Be Different or Be Dead” with special Guest, Roy Osing

Join Tacey and her Special Guest, 40 Year Executive Leadership, Entrepreneur and Author, Roy Osing. Today’s topic is “Be Different or Be Dead.” Roy discusses …

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