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The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Building Customer Connections, and Adapting to Trends with Jamaul Ford
August 19, 2025
On this episode of the Customers First podcast, I’m joined by Jamaul Ford, a second-generation entrepreneur who embodies the essence of empathy and community-driven business ...
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Tactical Empathy in Coaching with Mike Viane
August 12, 2025
On this episode, I welcome Mr. Mike Viane, a certified business and executive coach, to the Customers First Boardroom. With an impressive 30-year career in ...
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Future-Proofing Careers Against Automation with Sonja Price
August 5, 2025
On this episode of the Customers First Podcast, we delve into a thought-provoking conversation with Sonja Price, a future-of-work strategist, executive branding expert, and career ...
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High-Touch Service in Cybersecurity with Alison Dixon
July 29, 2025
On this episode, I had the pleasure of speaking with Alison Dixon, the Chief Customer Experience Officer at Portnox, a leader in zero-trust network access ...
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The Future of Small Business Technology with Ken Cox
July 22, 2025
On this episode of the Customers First Podcast, I have an insightful conversation with Ken Cox, President of River City Internet Group and the mind ...
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Creative Entreprenuership with Alexis Boyett
July 15, 2025
On this episode of the Customers First Podcast, I engage in an insightful conversation with Alexis Boyett, a dynamic entrepreneur whose career encompasses modelling, acting, ...
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Transforming Customer Experience using LinkedIn with Al Kushner
July 11, 2025
On this episode of the Customers First Podcast, I had the pleasure of speaking with Al Kushner, a renowned thought leader and author known for ...
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Customer Experience is Not a Cost Center with Ryan Rael
July 1, 2025
On this episode, I dive into an enlightening conversation with Ryan Rael, a certified customer experience strategist and founder of Tight Ship CX. We explore ...
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Personalization of Women’s Healthcare with Amita Sharma
June 24, 2025
On this episode of the Customers First podcast, I engage in a powerful discussion with Amita Sharma, co-founder of NourishDoc, a holistic wellness platform designed ...
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