Happy Customers Equal Business Value with Chris Hood

By Request: Customers First Vault Episode 124

Join Tacey and her Special Guest, Chris Hood, author of “Customer Transformation” and digital strategist with over 35 years of experience in online development. He advises businesses on innovation, and has written the book: “Customer Transformation, A 7-Stage Strategy for Customer Alignment and Business Value.

Today’s topic is “Happy Customers = Business Value.”

Chris discusses revolutionizing your business strategy to exceed customer expectations and achieve sustainable growth through empathy, innovation, and digital acceleration.

Timestamp: 01:41: Chris’s Story

Timestamp: 04:38: Culture

Timestamp: 11:30: Technology

Timestamp: 14:33: Business


Chris’s Contact Information:

Website: https://chrishood.com


Link to book: https://www.amazon.com/Customer-Transformation-strategy-customer-alignment/dp/B0CC7XVLRW

Link to free assessment: https://chrishood.com/Customer-Transformation-assessment/


Tacey’s Social Media: @taceyatkinson 

Thank you for tuning in, and I look forward to having more valuable conversations together in the future.

Remember: Customer-Centric Cultures Create Magical Customer Experiences.

Now Go Spread the Magic! 

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