AI and the Customer Experience with Dustin Jensen
June 17, 2025
On this episode of the Customers First Podcast, I engage in an enlightening conversation with Dustin Jensen, the founder of AIA System, a pioneering venture ...
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The Villain Trap with Chris Gillen
June 10, 2025
On this episode, I am joined by Chris Gillen, a distinguished leadership advisor, coach, and speaker who has dedicated his career to fostering cultures of ...
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Building Connection in a Noisy World with Amy Kehs
June 3, 2025
On this episode of the Customers First podcast, I’m joined once again by Amy Kehs, a seasoned brand strategist and communication expert focused on enhancing ...
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3 Keys to Leadership Magic with Angie Robinson
May 27, 2025
On this episode of the Customers First Podcast, I welcome back Angie Robinson, a valued member of our Customers First family and a leadership development ...
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EVERY Experience can be a Luxury Customer Experience with David Sauers
May 20, 2025
On this episode of the Customers First podcast, I have the pleasure of speaking with David Sauers, co-founder and CEO of Royal Restrooms, a company ...
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Intentional Culture Creation with Jaime Raul Zepeda
May 13, 2025
On this episode of the Customers First Podcast, I engage in a deeply insightful conversation with Jaime Raul Zepeda, a Workplace Culture Architect and Executive ...
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Communicating Throughout Disputes with Joshua Hart
May 6, 2025
On this episode of the Customers First Podcast, I had the privilege of speaking with Joshua Hart, an expert in conflict management and communication training. ...
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Integrity in Leadership with Jim Carlough
April 29, 2025
On this episode of the Customers First Podcast, we delve into leadership with Jim Carlough, an accomplished business strategist and author of “The Six Pillars ...
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Creating Joyful Moments with Mark Shaw
April 22, 2025
On this episode, we chat with Mark Shaw, a customer experience expert with a rich background in enhancing interactions across sectors like theme parks and ...
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