Jon Celmence and Tacey Atkinson discuss the importance of proofreading your content on the Customers First Podcast

You ARE Your Content and Proofreading Matters with Jon Clemence

On this episode of the Customer’s First Podcast, Tacey sits down with Jon Clemence, the creator and owner of Cedar Press Proofreading. Jon shared his transition from a corporate job to starting his own proofreading business. He emphasized the importance of proofreading and editing in enhancing the customer experience, highlighting how simple errors like spelling mistakes can deter potential customers. 

Jon provided valuable tips for proofreading our own work, such as utilizing spell checkers and grammar tools wisely and creating an internal style guide for consistency. Furthermore, Jon discussed how proofreaders can elevate the quality of content by tightening prose, finding and fixing basic errors, and ensuring consistency in writing style.

Jon concluded by inviting viewers to visit his website for more insights and resources on improving online content. Overall, the episode provided valuable insights into proofreading and content editing, underscoring the impact of attention to detail on creating a positive customer experience.


16:17: Proofreading Tips

19:30: Tightening Prose

20:39: Finding Basic Errors

22:33: Simple Things Like Number Consistency


Jon’s Contact Information:


LinkedIn: @JonClemence

Instagram: @cp_proofreading


Tacey’s Contact Information: 

Email: [email protected]  

All Social Media: @taceyatkinson


Thank you for tuning in, and I look forward to having more valuable conversations together in the future.


Customer Centric Cultures Create Magical Customer Experiences.

Now Go Create the Magic!

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