Join Tacey and her Special Guest, Author of UpSolutions and Owner of Maranet Inc. Patti Mara.
Today’s topic is “Building a Team of Superheroes”
Patti discusses the importance of understanding that your team are your brand ambassadors and how to turn them into your brand’s superheroes. How to set your team up for success in the field of customer engagement through: Value Proposition Training, Clear Position Agreements, Team Communication and Regular Feedback.
Timestamp: 01:27: Patti’s Journey
Timestamp: 11:41: Listening to Your Team
Timestamp: 14:51: 4 Pillars of Team Success
Link to blog post we discussed: How to make your team the hero blog post
Patti’s Contact Information:
Website: www.pattimara.com
Social Media:
LinkedIn: https://www.linkedin.com/in/pattimara/
Instagram: https://www.instagram.com/patti.mara/
Tacey’s Contact Information:
https://linktr.ee/taceyatkinson
Thank you for tuning in, and I look forward to having more valuable conversations together in the future.
Remember:
Customer-Centric Cultures Create Magical Customer Experiences.
Now Go Spread the Magic!