Join Tacey and her Special Guest: Founder of Radar Consulting and Author of Lean & Agile Mastery: Mastering the 5c’s for Customer-Centric Success.
Today’s Topic is: Lean & Agile: Getting Everyone on the Same Train. Gene walks us through the importance of smashing down those silos and having all teams get on the train toward the customer’s ultimate satisfaction.
01:17: Gene’s Story
04:26: Lean & Agile Working Together
12:32: The 5c’s
13:14: Customer Centricity
23:51: Continuous Improvement
Gene’s Free EBook: Lean and AgileTransformation: https://leanagilemastery.com/
Gene’s LinkedIn: linkedin.com/in/genelee0923
Tacey’s Contact Information:
Thank you for tuning in, and I look forward to having more valuable conversations together in the future.
Customer-Centric Cultures Create Magical Customer Experiences.
Now Go Spread the Magic!