Lean & Agile: Getting Everyone on the Same Train, with Special Guest: Gene Lee

Join Tacey and her Special Guest: Founder of Radar Consulting and Author of Lean & Agile Mastery: Mastering the 5c’s for Customer-Centric Success.


Today’s Topic is: Lean & Agile: Getting Everyone on the Same Train. Gene walks us through the importance of smashing down those silos and having all teams get on the train toward the customer’s ultimate satisfaction.



01:17: Gene’s Story

04:26: Lean & Agile Working Together

12:32: The 5c’s

13:14: Customer Centricity

15:32: Collabortion

23:51: Continuous Improvement


Gene’s Free EBook: Lean and AgileTransformation: https://leanagilemastery.com/

Gene’s LinkedIn: linkedin.com/in/genelee0923


Tacey’s Contact Information:



Thank you for tuning in, and I look forward to having more valuable conversations together in the future.


Customer-Centric Cultures Create Magical Customer Experiences.

Now Go Spread the Magic!

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