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Tacey Aktinson Customer Experience Blog

Standing Out From The Crowd

In today’s marketplace, there is bound to be someone else doing what you do. The one thing the competition can not replicate is how you …

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Tacey Atkinson Customer Experience Blog

Is Your Team All Playing the Same Symphony for your customers?

Loving your customer is critical to building that strong loyalty bond with them. Letting them know they matter, you care, and that you appreciate them …

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Tacey Atkinson Customer Questions Blog Post

Are You Asking Your Customers The Right Questions?

Customer Needs. When a customer interacts with your company, it is because they need something. They feel you can offer a service, product, or something …

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Tacey Atkinson Blog Five Star Service Header Graphic

Is Your Customer Experience “Five Star”?

If you were to send your current customers a survey with just the line, “from one to five stars, how would you rate the experience …

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