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Creating Customer Experience Metrics & Dashboards

Creating Customer Experience Metrics and Dashboards

When creating a successful customer experience, measuring and tracking your progress is essential. Customer experience metrics and dashboards can help you identify areas for improvement, …

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Listening To Your Customers

Listening To Your Customers

Creating a successful business means listening to your customers and understanding their needs. Understanding and responding to your customers’ feedback can create a better product, …

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How Poor Employee Morale Impacts Customer Service

How Poor Employee Morale Impacts Customer Service

Poor customer service can significantly impact employee morale in any business. Employees are often the ones on the front line when it comes to dealing …

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Marquee, dream big, work hard, never give up

You are Never Too Old to Chase your Dreams!

You are Never Too Old to Chase your Dreams! As children, we think we can do anything, achieve anything, and be anything. When does that …

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multi-colored hearts with smiling faces

Show Your Team Love Everyday!

You don’t need a day on a calendar to show your team love or appreciation. They trudge through the mundane day-to-day tasks that bring you …

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Who is watching you?

Who is watching you? Yes, who is watching you? Not in a creepy way, just paying attention to your actions. Do you know the answer? …

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