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Creating Customer Experience Metrics and Dashboards
When creating a successful customer experience, measuring and tracking your progress is essential. Customer experience metrics and dashboards can help you identify areas for improvement, …
Listening To Your Customers
Creating a successful business means listening to your customers and understanding their needs. Understanding and responding to your customers’ feedback can create a better product, …
How Poor Employee Morale Impacts Customer Service
Poor customer service can significantly impact employee morale in any business. Employees are often the ones on the front line when it comes to dealing …
You are Never Too Old to Chase your Dreams!
You are Never Too Old to Chase your Dreams! As children, we think we can do anything, achieve anything, and be anything. When does that …
Show Your Team Love Everyday!
You don’t need a day on a calendar to show your team love or appreciation. They trudge through the mundane day-to-day tasks that bring you …
Who is watching you?
Who is watching you? Yes, who is watching you? Not in a creepy way, just paying attention to your actions. Do you know the answer? …