Building Customer Connections, and Adapting to Trends with Jamaul Ford
August 19, 2025
On this episode of the Customers First podcast, I’m joined by Jamaul Ford, a second-generation entrepreneur who embodies the essence of empathy and community-driven business ...
Listen →
Tactical Empathy in Coaching with Mike Viane
August 12, 2025
On this episode, I welcome Mr. Mike Viane, a certified business and executive coach, to the Customers First Boardroom. With an impressive 30-year career in ...
Listen →
Future-Proofing Careers Against Automation with Sonja Price
August 5, 2025
On this episode of the Customers First Podcast, we delve into a thought-provoking conversation with Sonja Price, a future-of-work strategist, executive branding expert, and career ...
Listen →
High-Touch Service in Cybersecurity with Alison Dixon
July 29, 2025
On this episode, I had the pleasure of speaking with Alison Dixon, the Chief Customer Experience Officer at Portnox, a leader in zero-trust network access ...
Listen →
The Future of Small Business Technology with Ken Cox
July 22, 2025
On this episode of the Customers First Podcast, I have an insightful conversation with Ken Cox, President of River City Internet Group and the mind ...
Listen →
Creative Entreprenuership with Alexis Boyett
July 15, 2025
On this episode of the Customers First Podcast, I engage in an insightful conversation with Alexis Boyett, a dynamic entrepreneur whose career encompasses modelling, acting, ...
Listen →
Transforming Customer Experience using LinkedIn with Al Kushner
July 11, 2025
On this episode of the Customers First Podcast, I had the pleasure of speaking with Al Kushner, a renowned thought leader and author known for ...
Listen →
Customer Experience is Not a Cost Center with Ryan Rael
July 1, 2025
On this episode, I dive into an enlightening conversation with Ryan Rael, a certified customer experience strategist and founder of Tight Ship CX. We explore ...
Listen →
Personalization of Women’s Healthcare with Amita Sharma
June 24, 2025
On this episode of the Customers First podcast, I engage in a powerful discussion with Amita Sharma, co-founder of NourishDoc, a holistic wellness platform designed ...
Listen →









