Tacey Atkinson and Rich Levene on the Customers First Podcast

Leadership Includes Trust, Hope, Humility & Empathy with Rich Levene

In this episode, Tacey is joined by the Founder of Dignity Leadership Consulting & Author of “You’re Doing It Wrong, Stop Managing & Start Leading,” Rich Levene. 

Rich discusses his journey from being a high producer to learning what true leadership is through his master’s program. He emphasizes the importance of trust, hope, humility, and empathy in leadership and how building a culture of leadership within a business involves everyone, not just those in formal leadership roles. Tune in to hear more about Rich’s rich insights and experiences in leadership and personal growth!


3:17: The Importance of Doing It Right
5:56: Leader vs. Manager Distinction
6:36: Leading People, Managing Things
9:48: Collaboration vs. Cooperation
10:05: Fostering a Collaborative Culture
17:26: Addressing Authoritarian Leadership
19:07: Creating a Culture of Leadership


Rich’s Contact Information:

Website: www.richardlevene.com

Instagram: @dignityleadership

LinkedIn: @richlevene

Link to Book: You’re Doing It Wrong


Tacey’s Contact Information: 

Social Media Links:   @taceyatkinson

Thank you for tuning in, and Tacey looks forward to having more valuable conversations together in the future.


Customer Centric Cultures Create Magical Customer Experiences.

Now Go Spread the Magic!


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