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The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
You Can’t Afford NOT to Focus on Customer Experience
October 1, 2024
On this solo episode of the Customer’s First Podcast, I delve into a troubling sentiment that has emerged frequently in conversations with C-suite executives: the ...
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Vault Episode: The Power of Good Communication with Angie Robinson
September 24, 2024
In Today’s Episode from the Vault: Join Tacey and her special guest, Certified Life Coach & Talent Development Expert and Customers First Regular, Angie Robinson. ...
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Tacey Opens the Customers First Mailbag to Answer YOUR Questions
September 17, 2024
On this episode of the Customer’s First Podcast, I, Your Chief MagicMaker, delve deep into the essence of customer experience and its profound importance in ...
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Vault Episode: 10 Principles for Building & Sustaining a Culture of Excellence: with Kyle McDowell
September 10, 2024
You’ve asked for It, so here it is: Vault Episode 141 with Author, Speaker & Leadership Coach Kyle McDowell. Kyle is widely known for his ...
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Captivate Your Customers with Special Guest Jose Ganem
September 3, 2024
On this episode of the Customer’s First Podcast, I am joined by Jose Ganem, a brand strategist and owner of Round Branding. We explore the ...
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Becoming a True Leader in the Face of Difficult People Problems with Brenda Neckvatal
August 27, 2024
On this episode of the Customer’s First Podcast, we dive deep into the complexities of leadership with Brenda Neckvatal, a two-time best-selling author, award-winning HR ...
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Customer Experience Makes or Breaks Your Business with Andrea Leigh
August 20, 2024
On this episode of the Customer’s First Podcast, I delve into a spirited conversation with Andrea Leigh, a distinguished Change Catalyst and Customer Experience Powerhouse. ...
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Building Stronger Teams With Pete Mohr
August 13, 2024
On this episode of the Customers First Podcast, Tacey has a detailed conversation with Pete Mohr about the power of improved communication and processes in ...
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Vault Episode: “Festivals and Art Need to Be Emotion-Evoking Experiences.” with Melanie Jones
August 6, 2024
Festival Season is the best time for us to revisit our Conversation with Melanie Jones, an art curator, Disney enthusiast, and Owner of Chapter Three ...
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