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The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Wow Employees So They Wow Customers with Vance Morris
On this episode of the Customers First Podcast, I enjoyed engaging with Vance Morris, a former Disney executive and founder/owner of Deliver Service Now. With ...
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Utilizing the Season to Enhance Customer Experience with Amy Kehs
On this episode of the Customer’s First Podcast, I am thrilled to welcome back Amy Kehs, a brand strategist and communication expert dedicated to enhancing ...
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Creating the Leaders of Tomorrow with David Roche
On this episode of the Customers First Podcast, Tacey has the pleasure of speaking with David Roche, a seasoned professional coach and mentor specializing in ...
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Understanding Company Culture with Eric Stone
On this episode of the Customers First Podcast, Tacey welcomes back Eric Stone, the founder of ClearPath Ventures and author of “Jumpstart Your Workplace Culture. ...
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The Importance of Customer Feedback with Jaime Valle
On this episode of the Customers First Podcast, Tacey engages with Jaime Valle, an accomplished customer experience consultant with a robust finance and computer engineering ...
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Customer-Centric: From Promise to Performance with Laura Richard
This episode of the Customers First Podcast features an insightful conversation with Laura Richard, a principal at Level 5 Consulting. Her significant contributions to customer-centricity ...
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The Road Trip Your Customer Journey Creates with Shaun Whynacht
On this episode of the Customers First Podcast, Tacey explores customer journeys with Shaun Whynacht, founder of Blue Cow Marketing. With over 12 years of ...
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Positive Employee Experiences Create Positive Customer Experiences with Samantha Irwin
On this episode of the Customer’s First Podcast, we dive deep into the world of customer experience with the returning guest, Samantha Irwin, a renowned ...
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Putting Human Back in Human Resources with Karen Evers
On this episode of the Customers First Podcast, we’re joined by Karen Evers, the founder of HumanSmarts, a transformative human resources consultancy focused on revitalizing ...
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