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Podcast
The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Customer Experience is Everything with Special Guest Drake Scifers
Join Tacey and her Special Guest Life-Long Entrepreneur Drake Scifers discuss their thoughts on Customer Experience being Everything! Drake goes into how he discovered that ...
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Clear, Concise Messaging Everywhere with Special Guest Amy Kehs, Owner of Kehs Communications
Join Tacey and special guest, Customers First alum, PR Expert Amy Kehs as they discuss the important of clear, concise and consistent messaging across the ...
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Brand Relaunches, Refreshes and How It’s More Than Your Logo. With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans
Brand Relaunches, Refreshes and How It’s More Than Your Logo. With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans Tacey and Keith talk ...
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Exciting Announcements about Customers First, You’ll want to mark Jan. 22nd, 2023 on Your Calendar!
The last couple of years have brought about some amazing changes for all of us. Customers First has as well. “I recently relocated to the ...
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Creating Your Word Story
Join Tacey and her Special Guest, Facilitator & Certified Life Coach for Leaders, Angie Robinson. Today’s Topic: Creating Your Word Story. Angie and I discuss ...
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The Importance of Excellence in Customer Service with Special Guest Hank Ebeling
Today’s Topic: The Importance of Excellence in Customer Service. There is so much competition out there today; the one thing that they can’t replicate is ...
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Everyone’s Primary Job IS Customer Service. With Special Guest Keith Lee
Today’s Topic: Everyone’s Primary Job IS Customer Service. Timestamp: 00:50: Keith’s Story Timestamp: 05:02: Why do most companies Struggle with Customer Service? Timestamp: 21:09: Customer ...
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Creating Super Fans with Special Guest Brittany Hodak
Today’s Topic: Creating Super Fans. Timestamp: 01:05: Brittany’s Story Timestamp: 07:18: Why We Need Super Fans Timestamp: 15:08: Experience Economy Timestamp: 21:09: Brittany’s Speed Round ...
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Teaching Google Who We Are What We Do with Special Guest Jason Barnard, “The Brand SERP Guy”
Today’s Topic: Teaching Google Who We Are & What We Do. Timestamp: 01:46: What is Search Optimization and how to best use it. Timestamp: ...
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