headshots of Tacey Atkinson and Anthony Coppedge

Customers First Podcast

Join Tacey and her special guest, Anthony Coppedge, as they discuss this week’s topic of “Fail Often, Be Agile & Transform Culture.”

Anthony shares the importance of Business Agility and OKRs to transform cultures. He explains the significance of trends and patterns to drive change forward. To keep us from getting stuck in where you’ve been and guide you towards creating a path forward.

With agile strategies, you mitigate risk and fail often but recover and adapt quickly. Learning from the small risks gets real insight from various outcomes rather than one significant idea. Innovation happens when people think differently.

Leadership is a culture where leaders create, facilitate and participate. Culture is not a saying you hang on the wall. It’s changing the organization’s state for the customer’s benefit.

“Be more interested in how people are rather than what they can do for you.”

Anthony’s Contact Information:

LinkedIn: https://www.linkedin.com/in/anthonycoppedge/

Tacey’s Contact Information, Website and Social Media Links are all on her LinkTree: https://linktr.ee/taceyatkinson

Thank you for tuning in, and I look forward to having more valuable conversations together in the future.


Customer-Centric Cultures Create Magical Customer Experiences.

Now Go Spread the Magic!

Scroll to Top